Privacy Policy

At Strategic Minds Online Brief Therapy, we are committed to protecting your privacy and ensuring that your personal information is handled safely and securely. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

 

1. Information We Collect

We collect and process the following personal information:

  • Personal Details: Name, date of birth, contact details (email, phone number, address, if applicable).

  • Health Information: Any information you provide related to your mental health, medical history, and therapy sessions.

  • Payment Information: If you are a private client, we may collect billing details for invoicing purposes.

  • Technical Data: IP address, browser type, and other online identifiers when you visit our website.

2. How We Use Your Information

Your personal data is used for the following purposes:

  • To provide and manage therapy services.

  • To schedule and conduct online therapy sessions.

  • To communicate with you about appointments and treatment.

  • To maintain clinical records as required by law.

  • To process payments and manage invoices.

  • To ensure compliance with legal and professional obligations.

3. How We Store and Protect Your Data

  • All electronic records are securely stored in compliance with GDPR regulations.

  • Access to your data is restricted to authorized personnel only.

  • Secure encryption is used for online communications and storage.

  • We retain your records for a period required by professional and legal standards, after which they are securely deleted.

4. Sharing Your Information with Third Parties

We only share your information in the following circumstances:

  • With Your Consent: If you request or authorize sharing information with another healthcare provider.

  • Legal and Regulatory Compliance: If required by law, regulatory bodies, or professional standards.

  • Payment Processing: If using third-party payment services, necessary billing details may be processed securely.

  • Technology Providers: If using a secure online therapy platform, video conferencing, or scheduling system, these platforms may process your data securely.

We do not sell or share your data for marketing purposes.

5. Your Rights Under GDPR

Under the GDPR, you have the right to:

  • Access your personal data.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your data (subject to legal and ethical record-keeping requirements).

  • Restrict processing of your data.

  • Withdraw consent for processing where applicable.

  • Request data portability.

If you wish to exercise any of these rights, please contact us at susana@strategic-minds.co.uk

6. Use of Cookies and Online Tracking

Our website may use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Strategic Minds Online Brief Therapy

This Privacy Policy ensures that your personal information is handled responsibly and in compliance with applicable privacy laws